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Manage Users

Learn how to manage users on Compass platform

Updated over a week ago

The User Management module in Compass helps you add, edit, organize, and control user access. It also allows you to manage approval workflows and user roles from one place.

  1. Navigate to User Management

  • Log in to Compass

  • Click on Users

2. Add Users

You can add users in two ways:

➝ Option A: Add Manually

  • Click on Add User.

  • Fill in user details like first name, phone number, work email, etc.

  • Click Save.

➝ Option B: Bulk Upload (CSV)

  • Click on Add User.

  • Select Upload CSV.

  • Download the sample CSV template if needed.

  • Fill in the user details in the CSV file.

  • Upload the file to add multiple users at once.

Tip: You can also create a new user type during the CSV upload process.

3. View User Groups

  • In the Users section, use the dropdown menu to select a user group.

  • Once selected, the list of users in that group will be displayed below.

4. Edit User Details

  • Click on a specific user name from the list.

  • You’ll be taken to the User Details page.

  • You can:

    • Update first name, phone number, or work email.

    • Partner code cannot be edited.

    • Change Access Role using the dropdown.

    • Select Supervisor and add other details as needed.

  • Use the status toggle at the bottom to mark the user as Active or Inactive.

  • Click Update to save changes.

5. Set Public Attributes

Public attributes are extra information visible to everyone about a user (on both Web and Mobile).

  • On the User Details page, click Public Attributes at the top right.

  • Select the attributes you want to display.

  • Mark one attribute as Primary — this will be shown on both Web and Mobile.

  • Click Update to save.

6. Manage User Workflows and Roles

  • Go to Manage Users.

  • Click Settings at the top right corner.

  • You’ll find two sections:

    • User Approval Workflows

    • User Roles

6.1 User Approval Workflows

Approval workflows define who approves what and can be mapped to plans later.

  • Click Manage Users

  • Click on Add User Approval Workflow

  • Click Add New Workflow or Edit an existing one.

  • Enter the workflow name.

  • Add approvers (you can add multiple approvers by clicking the “+” icon).

  • Save the workflow.

✅ You can reuse these workflows for different plans.

6.2 User Roles

As a Super Admin, you can control what Admins and Managers can access or edit.

➝ How to Assign Roles

  • Go to User Roles.

  • Toggle permissions ON/OFF for each module:

    • Earnings

    • Groups

    • Users

    • Data & Integrations

    • Transactions

  • You can specify:

    • Who can view, edit, or revoke earnings.

    • Who can create groups.

    • Who can add/edit users.

    • Who can edit data sources.

    • Who can view or download transactions.

👉 Example:

  • Admin can revoke earnings for users reporting to them.

  • Managers can view transactions but not download them.

  • Only Admins can edit data sources.

Tip: Keep permissions limited to ensure better control and security.

Summary of Key Actions

Action

Where to Find

What You Can Do

Add Users

Data & Integrations → Users

Add manually or upload via CSV

Edit Users

User Details Page

Update details, roles, status, public attributes

Manage Workflows

Manage Users → Settings → User Workflows

Create or edit approval workflows

Manage Roles

Manage Users → Settings → User Roles

Control access for Admins and Managers

View User Groups

Users Page

Use dropdown to see group-wise user lists


Best Practices:

  • Keep workflows clear and descriptive for easy mapping.

  • Assign roles carefully to avoid accidental access.

  • Use bulk upload for faster onboarding of large teams.

  • Set a primary public attribute for easy user identification.

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