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Reports FAQs

Find answers to common questions about Compass reports and analytics

Updated today

Report & analytics

Q. Does Xoxoday ICM tool offer advanced reporting capabilities, including dashboards, historical data, payroll load files, and real-time performance tracking?

A. Yes, the Xoxoday ICM tool (Sales Incentive Compensation Management solution) offers robust reporting capabilities to meet a wide range of business needs, including advanced dashboarding and automated reporting features. The platform empowers users to create customized reports and visualize data that tracks key performance metrics in real-time.

Key reporting capabilities include:

1. Real-time Dashboards: Intuitive, user-friendly dashboards for producers and leaders to track compensation and performance against plan, offering a quick snapshot of team performance.

2. Historical Data: The tool enables users to pull detailed historical commission data and production, allowing for easy comparisons of performance over multiple years, with percentage-to-plan breakdowns by month and year.

3. Payroll Load Files: Users can generate reports that include employee IDs and commission data to be paid for the month, ensuring smooth payroll processing.

4. Actual vs. Projected Reporting: Real-time tracking of actual performance against projections, providing leadership with immediate visibility into how the organization is performing compared to forecasts.

5. Automated Reporting: Users can schedule reports to run and be sent automatically, saving time and ensuring timely delivery of critical data.

This comprehensive reporting functionality within Xoxoday’s ICM software helps organizations monitor progress, make data-driven decisions, and optimize sales incentive plans effectively.

Q. Can you describe the performance, reporting frequency, and metrics analytics your company, third party, or sub-contractor will provide?

A. Xoxoday ICM Tool offers real-time sales performance tracking, with key metrics such as revenue, quota attainment, and territory coverage.

1. Reporting Frequency: Customizable intervals—daily, weekly, monthly, or quarterly—automated for timely insights.

2. Metrics Analytics: AI-powered analytics provide predictive insights, benchmark comparisons, and performance trends to optimize compensation strategies.

3. Performance Benchmarks: Compares sales performance against industry standards to maximize ROI and drive decision-making.

This data-driven approach ensures alignment with goals and enhances incentive program effectiveness.

Q. Does Xoxoday ICM tool have the ability to create "analytics" reports for comp plan effectiveness?

A. Yes, the Xoxoday ICM solution provides the flexibility to create custom analytics reports tailored to your business needs. You can generate reports focused on specific incentive plans or compare key performance indicators (KPIs) and earnings across different incentive plans or time periods. This functionality enables deeper insights into the effectiveness of your compensation strategies, helping you optimize and refine your plans based on data-driven analysis.

Q. Does Xoxoday's commission management tool provide visibility to transaction bonus total and components for the relevant pay period, for the individual, in comparison with previous time periods?

A. Yes, Xoxoday's ICM software allows users to compare their transaction bonus totals and individual components over time using earning trend analysis and plan comparison widgets. This helps individuals understand performance fluctuations, optimize future earnings, and identify trends in incentive attainment.

Q. Does Xoxoday SPM tool have the ability to create/manage/report on spiffs/contests?
Yes, any client can create custom reports for each plan you can including spiffs/contests that are run separately. SPIFFs and sales contests are core capabilities in the solution. The platform offers pre-configured plan templates for running SPIFFs, gamified contests, ABM-led campaigns, and product-based incentives.

You can set up time-bound schemes, assign budgets, define reward logic, and track participation using features such as leaderboards, milestones, badges, and KPI scorecards. Contest performance can be monitored through real-time dashboards and ROI widgets, enabling full visibility into campaign success.

Q. Does Xoxoday ICM software provide the ability to load historical payment detail for existing employees?

A. Yes, the Xoxoday ICM tool offers robust functionality for loading historical payment data for existing employees. This feature enables seamless integration with your existing data sources, allowing for accurate historical compensation records to be imported into the system.

By leveraging the SPM tool, you can ensure that historical payment details are aligned with your current sales incentive structure. This ensures consistency in compensation calculations and provides transparency across both past and future payouts. Additionally, the Xoxoday ICM software supports integration with third-party HRMS & payroll systems, making the process of importing and managing employee data smooth and efficient.

Q. Can Xoxoday ICM tool provide real-time visibility into earnings and payout details to employees, partners, and business stakeholders?

A. Yes, the Xoxoday ICM tool offers close to real-time visibility into earnings through customizable dashboards and detailed reports. Employees, partners, and business stakeholders can access these insights to track performance and earnings accurately. The platform also ensures transparency by providing a detailed breakdown of payout calculations, including associated transactions, offering complete clarity on how earnings are computed.

Q. Can Xoxoday ICM software provide real time visibility on team earnings?

A. Yes, the platform provides real-time visibility into team earnings, allowing managers and leaders to monitor the total earnings across their teams. The platform’s interactive dashboards and real-time tracking features enable visibility of earnings as they accumulate, helping to drive motivation and ensure transparency. Team earnings can be tracked in real-time, allowing managers to monitor the performance of their teams and make informed decisions to drive better results.

Q. Can Xoxoday provide the ability to load anonymized commission/bonus information into a reporting tool like Power BI?
Yes, Xoxoday ICM solution has APIs available that can be utilized to pass on information to Power BI, looker or any other tool. Xoxoday ICM tool enables the loading of anonymized commission and bonus information into external reporting tools like Power BI. This allows organizations to create custom reports while maintaining data privacy and ensuring compliance with relevant privacy standards. The integration of data with tools like Power BI facilitates advanced analytics and decision-making


Payment, payout & payroll

Q. Can Xoxoday ICM software track all payouts and manual adjustments for audit purposes?

A. Yes, all the computed incentives/rewards, the associated raw data, and manual adjustments will be available for audit purposes. Xoxoday ICM tool provides comprehensive audit logs that track all system-generated and manual changes, including data uploads, adjustments, approvals, exception handling, and final payouts. This ensures full traceability for audit and compliance across all incentive programs.

Q. Can Xoxoday ICM software provide the ability to track metadata at the transaction level (e.g., who created or updated a record and when)?

A. Yes, the Xoxoday ICM tool is designed with robust tracking capabilities, enabling detailed log tracking for data feeds, including information on who is making updates and where the data is being stored. It is a feature under active exploration.

Performance Monitoring

Q. Does Xoxoday's sales commission management tool offer automated reporting packs for HR, ops, and finance teams?

A. Yes, Xoxoday's sales commission management solution offers automated reporting packs tailored for HR, operations, and finance teams. These reports include performance summaries, payout breakdowns, ROI analysis, exception logs, and engagement trends. Reports can be scheduled or generated on-demand, ensuring each function gets the insights needed for compliance, planning, and decision-making.


Q. Does Xoxoday SPM tool enables forecast vs. actual tracking for sales, tasks, and engagement KPIs?

A. Yes, Xoxoday's sales performance management solution enables forecast vs. actual tracking for sales, task completion, and engagement KPIs. Users can view estimated earnings or goal projections alongside real-time actuals, helping both staff and managers monitor pacing, identify shortfalls, and optimize performance strategies mid-cycle.

Q. Does Xoxoday SPM solution offer historical performance review with role/format benchmarking?

A. Yes, the SPM tool does offer historical performance reviews with benchmarking by role, store format, or cohort. Managers can analyze trends over time, compare current performance against past cycles, and evaluate associates relative to peers in similar roles or formats. This helps in identifying high-potential talent, seasonal patterns, and areas needing support.

Q. Does Xoxoday ICM tool support heatmaps for goal achievement across geography, team, or campaign?

A. Yes, Xoxoday's incentive compensation management solution supports visual heatmaps that display goal achievement across geographies, teams, or campaigns. These heatmaps help managers quickly identify high- and low-performing areas, enabling data-driven decisions on where to focus coaching, adjust targets, or replicate successful strategies.

Transaction Visibility

Q. Can Xooday ICM tool provide visibility to transaction bonus total and components for the relevant pay period, for the individual's pooled resources (like office and analysts)?

A. Yes, it can be configured to enable a rolled up view. The platform provides comprehensive visibility into the transaction bonus totals and their components. The system allows managers to view individual earnings, including pooled resources like office and analysts, for the relevant pay period. This is made possible through its robust dashboard and reporting tools, which display both the transactional bonuses and any associated components in real-time.

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