Report & analytics
Q. Does Xoxoday ICM tool offer advanced reporting capabilities, including dashboards, historical data, payroll load files, and real-time performance tracking?
Yes, the Xoxoday ICM tool offers robust reporting capabilities to meet a wide range of business needs, including advanced dashboarding and automated reporting features.
Key reporting capabilities include:
Real-time Dashboards: Track compensation and performance against plan for individuals and teams.
Historical Data: Access multi-year commission and production data with percentage-to-plan comparisons.
Payroll Load Files: Generate employee ID and commission data files for seamless payroll processing.
Actual vs. Projected Reporting: Compare real-time results with forecasts for leadership visibility.
Automated Reporting: Schedule recurring reports for timely delivery.
This comprehensive reporting functionality within Xoxoday’s ICM software helps organizations monitor progress, make data-driven decisions, and optimize sales incentive plans effectively.
Q. Can you describe the performance, reporting frequency, and metrics analytics your company, third party, or sub-contractor will provide?
The Xoxoday ICM tool delivers real-time sales performance tracking with comprehensive reporting and analytics.
Reporting Frequency: Customizable intervals—daily, weekly, monthly, or quarterly—automated for timely insights.
Metrics Analytics: AI-powered analytics provide predictive insights, benchmark comparisons, and performance trends to optimize compensation strategies.
Performance Benchmarks: Compares sales performance against industry standards to maximize ROI and drive decision-making.
Q. Does Xoxoday ICM tool have the ability to create "analytics" reports for comp plan effectiveness?
Yes, the Xoxoday ICM tool provides robust analytics reporting for evaluating compensation plan effectiveness.
Custom Analytics Reports – Create tailored reports by incentive plan, role, or business unit.
Comparative Insights – Measure KPIs, earnings, and quota attainment across plans, teams, or timeframes.
Effectiveness Measurement – Track how well different compensation structures drive performance.
Optimization Support – Leverage data-driven insights to refine and improve incentive strategies.
Q. Does Xoxoday's commission management tool provide visibility to transaction bonus total and components for the relevant pay period, for the individual, in comparison with previous time periods?
Yes, Xoxoday's ICM software allows users to compare their transaction bonus totals and individual components over time using earning trend analysis and plan comparison widgets. This helps individuals understand performance fluctuations, optimize future earnings, and identify trends in incentive attainment.
Q. Does Xoxoday SPM tool have the ability to create, manage, and report on spiffs/contests?
Yes. Xoxoday ICM software allows clients to create custom reports for each plan, including spiffs and contests that are run separately. SPIFFs and sales contests are core capabilities of the platform. It provides pre-configured plan templates for running SPIFFs, gamified contests, ABM-led campaigns, and product-based incentives.
Users can set up time-bound schemes, assign budgets, define reward logic, and track participation through leaderboards, milestones, badges, and KPI scorecards. Contest performance can be monitored using real-time dashboards and ROI widgets, giving full visibility into campaign success.
Q. Does Xoxoday ICM software provide the ability to load historical payment detail for existing employees?
Yes. The Xoxoday ICM tool offers robust functionality for loading historical payment data for existing employees. This allows seamless integration with your existing data sources, ensuring accurate historical compensation records are imported into the system.
Using the SPM tool, historical payment details can be aligned with the current sales incentive structure, maintaining consistency in compensation calculations and providing transparency across past and future payouts. The Xoxoday ICM software also supports integration with third-party HRMS and payroll systems, making the import and management of employee data smooth and efficient.
Q. Can Xoxoday ICM software provide real-time visibility on team earnings?
Yes. Xoxoday ICM software offers real-time visibility into team earnings, enabling managers and leaders to monitor total earnings across their teams as they accumulate. The platform’s interactive dashboards and live tracking features help ensure transparency, drive motivation, and allow managers to make informed decisions to optimize team performance.
Q. Can Xoxoday provide the ability to load anonymized commission/bonus information into a reporting tool like Power BI?
Yes. The Xoxoday ICM tool provides APIs that allow anonymized commission and bonus data to be loaded into external reporting tools like Power BI, Looker, or similar platforms. This enables organizations to create custom reports while maintaining data privacy and compliance with relevant standards. Integrating with these tools also supports advanced analytics, deeper insights, and informed decision-making.
Payment, payout & payroll
Q. Can Xoxoday ICM software track all payouts and manual adjustments for audit purposes?
Yes, all the computed incentives/rewards, the associated raw data, and manual adjustments will be available for audit purposes. Xoxoday ICM tool maintains comprehensive audit logs that capture all computed incentives, manual adjustments, data uploads, approvals, exceptions, and final payouts. This ensures full traceability and compliance, providing a clear record for auditing and review across all incentive programs.
Q. Can Xoxoday ICM software provide the ability to track metadata at the transaction level?
Yes, the Xoxoday ICM tool is designed with robust tracking capabilities, enabling detailed log tracking for data feeds, including information on who is making updates and where the data is being stored. It is a feature under active exploration.
Performance Monitoring
Q. Does Xoxoday's sales commission management tool offer automated reporting packs for HR, ops, and finance teams?
Yes. Xoxoday's sales commission management solution provides automated reporting packs designed for HR, operations, and finance teams. These packs include performance summaries, payout breakdowns, ROI analysis, exception logs, and engagement trends. Reports can be scheduled or generated on-demand, ensuring each team receives timely insights for compliance, planning, and decision-making.
Q. Does Xoxoday SPM tool enables forecast vs. actual tracking for sales, tasks, and engagement KPIs?
Yes, Xoxoday's sales performance management solution enables the tracking of forecast versus actual performance for sales, task completion, and engagement KPIs. Users can view estimated earnings or goal projections alongside real-time actuals, helping both staff and managers monitor pacing, identify shortfalls, and optimize performance strategies mid-cycle.
Q. Does Xoxoday SPM solution offer historical performance review with role/format benchmarking?
Yes, the SPM tool does offer historical performance reviews with benchmarking by role, store format, or cohort. Managers can analyze trends over time, compare current performance against past cycles, and evaluate associates relative to peers in similar roles or formats. This helps identify high-potential talent, seasonal patterns, and areas that need support.
Q. Does Xoxoday ICM tool support heatmaps for goal achievement across geography, team, or campaign?
Yes. Xoxoday's incentive compensation management solution provides visual heatmaps that display goal achievement across geographies, teams, or campaigns. These heatmaps enable managers to quickly identify high- and low-performing areas, facilitating data-driven decisions on coaching, target adjustments, or replicating successful strategies.
Transaction Visibility
Q. Can Xoxoday ICM tool provide visibility to transaction bonus total and components for the relevant pay period, for the individual's pooled resources?
Yes. Xoxoday ICM tool can be configured to provide a rolled-up view of transaction bonus totals and their components, including pooled resources such as office and analysts. Managers can see individual earnings alongside pooled contributions for the relevant pay period through the platform’s dashboards and reporting tools, which display bonuses and associated components in real time.