Overview
Q. Does Xoxoday provide Incentive Compensation Management Software/Services? Please share the offering name/URL
A. The Xoxoday ICM software can help automate commissions/incentives payouts based on your custom business rules. This platform is designed to automate various aspects of sales incentive program management, allowing you to streamline processes and reduce manual effort. Some key features and capabilities include:
- Automated commission calculations
- Workflow automation
- Data integration and synchronization
- Real-time data updates
- Notifications and reminders
- Report Automation
By leveraging these automation features, this platform minimizes manual tasks, reduces errors, and ensures consistent and efficient program management. The platform automates calculations, workflows, data synchronization, notifications, and reporting, freeing up time for users to focus on strategic decision-making and program optimization. To know more, go through: https://compass.xoxoday.com/
Q. Can you describe your incentive management tool in details?
A. Xoxoday ICM tool serves a diverse range of industries, including automotive, pharma, beverage, financial services, and E-commerce. Well-known brands such as Mercedes, Coca-Cola, Pepsi, Flipkart (backed by Walmart), and Mahindra Finance (a group company of the global conglomerate Mahindra Group) are among the clients that benefit from this solution.
By automating commissions and incentive payouts, the Xoxoday ICM tool offers the following benefits:
- A 90% reduction in operating and audit costs
- 20% savings on your incentive/commission budget
- 95% reduction in commission processing time
- 80% increase in sales productivity
The Xoxoday ICM tool is designed to automate various aspects of sales incentive program management, allowing you to streamline processes and reduce manual effort. Key features include:
- Automated commission calculations
- Workflow automation
- Data integration and synchronization
- Real-time data updates
- Nudges and notifications
- Report automation
By leveraging these automation capabilities, the Xoxoday ICM tool minimizes manual tasks, reduces errors, and ensures consistent, efficient plan management. It empowers your teams by automating calculations, workflows, notifications, and reporting, allowing admins to focus on strategic decision-making and program optimization.
Q. Does Xoxoday's sales commission management software enhance Accuracy and Efficiency in Processing Monthly Commissions?
A. Yes, the Xoxoday ICM tool significantly enhances the accuracy and efficiency of processing monthly commissions by automating various tasks involved in commission management. The system integrates seamlessly with external data sources, such as Salesforce or Oracle or SAP, ensuring that commission calculations are based on up-to-date, accurate data. Here’s how it works:
1. Automated Commission Calculation: The ICM tool automatically calculates monthly commissions for each employee based on the compensation plan they are assigned to. This eliminates the need for manual intervention, reducing human errors and ensuring consistent calculations.
2. Handling Unique Situations: If an employee has a unique situation, such as a special guarantee or change in their compensation plan for a specific period, the Xoxoday ICM tool allows you to track these adjustments in the system. The tool will then automatically calculate commissions based on the guarantee until the defined end date, maintaining accuracy throughout.
3. Approval Process: Leaders and administrators can review and approve commission plans before payments are made. The tool offers flexibility, allowing decision-makers to select specific criteria for commission payments based on the type of plan, ensuring alignment with business objectives and compliance.
4. Exporting Data: The Xoxoday ICM solution allows administrators to export commission data, including employee IDs, directly into an Excel file. This makes it easier to share the data with the payroll team for timely processing.
By automating these processes, the Xoxoday ICM Tool improves both efficiency and accuracy in monthly commission processing, reducing administrative overhead and ensuring fair, transparent payments.
Q. Is the Xoxoday ICM software available for healthcare industry?
A. Yes, Xoxoday ICM tool caters to the requirements of the healthcare industry. Automating workflows for commission and incentive payout can significantly benefit medical professionals, including General Practitioners (GPs) and surgeons, in various ways. Our solution can streamline the often complex and time-consuming process of calculating, tracking, and disbursing commissions and incentives tied to patient care, referrals, and other healthcare services. Here are some of the ways automation can help service delivery:
1. Increased Accuracy and Transparency: Automated systems reduce the likelihood of errors in calculating commissions and incentives, which can arise from manual data entry or complex formulae. This leads to more accurate payments, fostering trust among medical professionals. Transparency is enhanced as practitioners can access real-time data and reports on their earnings, pending payments, and performance metrics directly through the system.
2. Time and Cost Efficiency: By automating the payout process, the administrative burden on medical staff and management is significantly reduced. This saves time and operational costs, allowing staff to focus more on patient care rather than on financial calculations and paperwork. Automated systems can quickly process large volumes of data, ensuring timely payments that adhere to the agreed schedules, which is crucial for maintaining a positive work environment.
3. Performance and Motivation: Our automated commission and incentive software includes features that track and report individual and team performance metrics. This information can motivate medical professionals by clearly showing how their efforts contribute to their income and the overall success of the practice or healthcare facility. Tailored incentive programs can be easily managed and adjusted to meet the evolving needs of your organization, encouraging continual improvement in patient care and service offerings.
4. Regulatory Compliance and Audit Trails: With automation, it's easier to ensure compliance with healthcare regulations and standards regarding financial transactions and incentives. The system can be programmed to adhere to relevant laws and guidelines, reducing the risk of non-compliance. Automated systems provide a clear audit trail of all transactions, making it easier to conduct audits, resolve disputes, and adhere to financial reporting requirements.
5. Flexibility and Scalability: As practices grow and evolve, automated systems can easily scale to accommodate more users, transactions, and complex commission structures. This flexibility ensures that the system remains effective, regardless of the size and scope of the practice. Automation allows for the integration of various payment models, including value-based care incentives, ensuring that practitioners are fairly compensated for the quality, not just the quantity, of care they provide.
Enhanced Patient Care: Ultimately, by reducing the administrative load on medical professionals 6. and ensuring fair, timely compensation, automated commission and incentive systems can contribute to better patient care. Medical professionals can focus more on their patients, with the assurance that the financial aspects of their practice are being efficiently managed.
Automating the workflows for commission and incentive payouts in the medical field not only streamlines financial operations but also supports the broader goals of improving healthcare delivery and outcomes. By adopting such solutions, GPs, surgeons, and other healthcare providers in the US can enhance their focus on patient care, motivated by a transparent, accurate, and efficient system for managing their earnings.
Dashboard
Q. Can Xoxoday ICM software provide visibility to transaction bonus total and components for the relevant pay period, for the individual's direct reports?
A. Yes. The Xoxoday ICM software offers role-based dashboards that allow managers to view detailed breakdowns of bonus earnings for their direct reports, including individual transactions, plan components, payout modifiers, and goal attainment for the relevant pay period.
A supervisor level track gets enabled by default based on the hierarchy mapped out in the system.
The KPI scorecards, bonus calculators, and plan explainer widgets make this data transparent and easy to interpret, improving trust and motivation among teams.
Account Management
Q. Does Xoxoday ICM software have the ability to create workflows for sales managers to make and change account assignments?
A. Yes, account assignment changes can be handled via plan recalculations and plan re-assignments to respective users. The platform allows sales managers to create workflows for account assignments. Managers can modify account assignments directly within the platform, ensuring that account distributions are aligned with the organization's sales strategies. This feature can be customized to automate workflows, allowing for quick adjustments and real-time tracking of assignments.
Q. Does Xoxoday's SPM tool have the ability to create, distribute and track signatures for plan documents digitally within the tool?
A. Yes, we can integrate with our partners to provide this capability. The ICM tool includes the ability to create, distribute, and track signatures for plan documents digitally. The platform supports the full lifecycle of document management, from creation to signature collection and tracking. This streamlines the process of securing approvals and ensures that all relevant parties have signed the necessary documentation, eliminating the need for manual processes.
Q. Does Xoxoday's SPM tool have the ability to create, distribute and track signatures for plan documents digitally within the tool?
A. Yes, we can integrate with our partners to provide this capability. The ICM tool includes the ability to create, distribute, and track signatures for plan documents digitally. The platform supports the full lifecycle of document management, from creation to signature collection and tracking. This streamlines the process of securing approvals and ensures that all relevant parties have signed the necessary documentation, eliminating the need for manual processes.
Q. Does Xoxoday's ICM tool have the ability to manage exception requests within the tool?
A. Yes, we can either set thresholds/rules for exceptions, or the computed incentives/rewards can be manually adjusted during approval. The tool allows for the management of exception requests within the platform. Users can submit exception requests for consideration, and the system supports tracking, approval workflows, and resolution. This ensures that exceptions are handled efficiently, with full visibility into the status of each request and a transparent approval process.
Engaged Activation
Q. Does Xoxoday ICM solution enables personalized progress tracking with gamified dashboards for each associate?
A. Yes, Xoxoday's Sales Gamification software provides each associate with a personalized, gamified dashboard that displays real-time progress against their specific KPIs. The dashboard includes elements such as progress bars, daily and weekly goal completion, earnings estimators, and leaderboard positions. This personalized view keeps employees engaged by making their performance transparent, trackable, and rewarding, all through a visually appealing and interactive format.
Payment, payout & payroll
Q. Can Xoxoday ICM tool provide the ability to load released payroll information into ADP by individual?
A. Yes, Xoxoday ICM tool can integrate seamlessly with third-party payroll systems like ADP. This integration allows for the automated transfer of released payroll information, including individual-level data.
By leveraging the system’s robust data transformation capabilities, Xoxoday ICM tool ensures that payroll data is accurately mapped, validated, and transferred to ADP in the required format. This integration streamlines payroll processing and eliminates manual data entry, reducing the risk of errors and improving operational efficiency.
For more information on integrations, visit https://help.compass.xoxoday.com/en/
Performance Monitoring
Q. Does Xoxoday SPM solution provide live dashboards with drill-down by store, associate, and performance metric?
A. Yes, the SPM software provides live dashboards with multi-level drill-down capabilities, allowing managers to view performance by store, individual associate, and specific KPIs. These dashboards offer real-time visibility into progress, leader board standings, and trends, helping leadership identify top performers, spot gaps, and take timely action across locations.
Reports & Analytics
Q. Does Xoxoday ICM software have web-based dashboards and reports for sales reps, sales comp admin personnel, and other users?
A. Yes, the Xoxoday ICM tool offers both web-based and mobile app platforms, allowing users—whether sales reps, sales compensation administrators, or other stakeholders—to access live performance tracking and earnings reports. This capability promotes transparency, fosters engagement, and drives motivation across teams by ensuring everyone has real-time visibility into their performance and compensation.
Support
Q. Can Xoxoday SPM tool support a streamlined point of contact and shared coverage for transactional bonus questions?
A. Yes, the platform offers a streamlined point of contact for transactional bonus-related queries. The platform can be integrated with customer support features, allowing sales teams and other stakeholders to easily reach out to a designated support contact. Additionally, the system can facilitate shared coverage to ensure that inquiries are addressed promptly, even during high-volume periods or when the primary contact is unavailable.
Settings - Secure, role-based access
Q. Can Xoxoday ICM tool enable secure access to the system, limited to pre-identified individuals and assigned role(s)?
A. Yes, only pre-identified individuals are enabled for login on the platform. The platform provides secure access management, allowing system administrators to grant access only to pre-identified individuals with assigned roles. This ensures that access to sensitive data and functions is restricted according to the defined roles, following the principle of least privilege. The system includes role-based access controls (RBAC) that can be configured to restrict permissions based on user roles, enhancing data security and compliance.